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article Send FAQs [send] true false [] 8

Q: Why can't I create a file Send?

A: Use of text Sends is available to all Bitwarden users, however creation of file Sends is only available for Premium users, including members of a Paid Organization (Families, Teams, or Enterprise).

Q: Why can't I create a file Send from Firefox or Safari Browser Extension?

A: You can! But in order to browse for a file on the Create Send view in a Firefox Browser Extension, you'll need to open the extension in the sidebar or pop out a new window using the popout {% icon fa-external-link fa-rotate-270 %} button:

{% image /send/send-ff-popout.png The popout icon %}

Q: Why are Sends missing from my Send view?

A: By design, Sends are ephemeral. Each created Send has a maximum lifespan of 30 days, configurable when you [create a Send]({% link _articles/send/create-send.md %}) or at any time by editing it. When a Send's Deletion Date is reached, it will be purged from Bitwarden systems and inaccessible to both the Sender and any recipients.

Q: What do the icons next to my Sends indicate?

A: Icons in the Send view are intended to help you understand the configured [lifespan]({% link _articles/send/send-lifespan.md %}) and [privacy]({% link _articles/send/send-privacy.md %}) options:

Icon Meaning
{% icon fa-key %} This Send is protected by a password.
{% icon fa-warning %} This Send has been manually disabled.
{% icon fa-clock-o %} This Send has reached it's specified Expiration Date.
{% icon fa-ban %} This Send has reached it's specified Maximum Access Count.
{% icon fa-trash %} This Send has reached it's specified Deletion Date and is Pending Deletion.

Q: Can I prevent members of my Organization from using Send?

A: Enterprise Organizations can prevent their members from creating or editing Sends using the Disable Send Policy.